About

Established in 2010

WilTech Services, a family-owned and operated small business established in 2010, specializes in delivering proactive managed support services, tailored on-site and remote computer support, managed server maintenance, network support services, and technical support training services to small and mid-sized businesses in North-Central Texas and Southern Oklahoma. With a remarkable track record of over 20 years, our team is committed to providing the utmost customer service and computer support. At WilTech Services, we prioritize personalized care and customer satisfaction as key values.

WilTech Services offers a comprehensive range of IT services to meet the diverse needs of our clients. Our services include:

  1. Microsoft Windows Server Support: We provide expert support and maintenance for Microsoft Windows Server, ensuring optimal performance and reliability for your business-critical systems.

  2. Microsoft Office Support: Our skilled technicians are available to assist with any Microsoft Office-related issues, including troubleshooting, installation, and configuration.

  3. Network Design and Troubleshooting: We have extensive experience in designing and troubleshooting networks of all sizes. Our team can help you plan, implement, and maintain a secure and efficient network infrastructure.

  4. Computer Repair Service: Whether it’s a hardware or software issue, our technicians can diagnose and repair a wide range of computer problems to get your systems up and running smoothly.

  5. Server Hardware Setup: We offer professional server hardware setup services, ensuring that your servers are correctly installed and optimized for performance and reliability.

  6. Workstation Setup and Support: Our team can assist with workstation setup, configuration, and ongoing support, ensuring that your employees have the tools they need to be productive.

  7. Hardware Troubleshooting: If you’re experiencing hardware problems, we can help identify and resolve the issue, whether it’s with servers, workstations, or other IT equipment.

  8. Software Troubleshooting: Our experts can diagnose and resolve software issues, ranging from compatibility problems to application errors, ensuring that your software operates smoothly.

  9. Software Installation: We offer professional software installation services, ensuring that your software is correctly deployed and configured for optimal performance.

  10. Virus/Spyware/Malware Removal: If your systems are infected with viruses, spyware, or malware, our team can thoroughly scan and remove these threats, restoring the security and integrity of your systems.

  11. Remote Support Services: With our remote support capabilities, we can quickly and efficiently resolve many IT issues without the need for an on-site visit, saving you time and minimizing downtime.

  12. Monthly Maintenance Rates Available: We offer flexible monthly maintenance plans to provide ongoing support and proactive monitoring, ensuring that your systems are always up to date and protected.

At WilTech Services, we are dedicated to delivering reliable, efficient, and personalized IT solutions to help your business thrive.

Mission

Our mission is to provide exceptional technology solutions and support to our clients, empowering them to succeed in their business endeavors. We strive to deliver reliable and innovative IT services, tailored to meet the unique needs of each client. With a strong focus on customer satisfaction, we aim to build long-term partnerships and ensure that our clients can leverage technology effectively to drive growth, efficiency, and success.

Vision

Our vision is to be a leading provider of technology solutions, recognized for our expertise, innovation, and commitment to client success. We envision a future where businesses of all sizes can harness the power of technology to drive growth, productivity, and competitiveness. Our goal is to be at the forefront of technological advancements, constantly evolving and adapting to meet the changing needs of our clients. We strive to be a trusted advisor, offering strategic guidance and delivering cutting-edge solutions that empower our clients to achieve their goals and stay ahead in a rapidly evolving digital landscape

Values

  • Excellence: We strive for excellence in everything we do, delivering high-quality solutions and services to our clients.
  • Integrity: We uphold the highest ethical standards, fostering trust, honesty, and transparency in all our relationships.
  • Customer-centricity: We put our clients at the center of everything we do, understanding their needs and providing tailored solutions to meet their unique requirements.
  • Collaboration: We foster a collaborative environment, both internally and with our clients, working together to achieve shared goals and drive mutual success.